It’s Too Late to Apologize
The head of General Motors is apologizing for “betraying” and “disappointing” consumers, Reuters is reporting this morning.
In a full-page ad, GM CEO Rick Wagoner says “We violated your trust by letting our quality fall below industry standards and our designs became lackluster.”
The ad ran in Automotive News, a trade journal of the auto industry.
Wagoner went on to say, ” “We have proliferated our brands and dealer network to the point where we lost adequate focus on the core U.S. market.”
While also acknowledging that there were market forces beyond their control, this is the first time a U.S. automaker has been this candid about its screw ups.
Maybe had they been this straightforward years ago they wouldn’t be in the predicament they are in today.
And for the record, these are the same people that CCC Democrats wanted the city to spend millions on for hybrid vehicles as opposed to a better product that was more expensive in the short run, but had better savings in the long haul.
Maybe they should apologize too.
